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Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio interface, a large-diaphragm condenser microphone, closed-back headphones, and the entire cables and software you want to start recording with a pc. Also, Scarlett Solo Studio now comes with an exclusive version of Pro Tools | First Focusrite Creative Pack, as well as Ableton Live Lite. It is compatible with all major DAWs, on Mac and PC. It takes only minutes to set up for the first time, then you’ll just plug straight in and start recording. ABOUT USABOUT USSHIPPINGWARRANTYRETURNSFEEDBACKABOUT US For over 30 years, Front Row Electronics has been dedicated to getting you the absolute highest quality products, and doing so with our renowned friendly customer service. We are proud to be an authorized dealer of every brand name we carry including Bose, Pioneer, Yamaha, Fender, Shure, QSC, Roland, Zoom and many more. Front Row Electronics promises to keep you, the customer, our primary concern! The professional customer service agents here will work with you step by step to solve any and all issues that may arise with your order. But don't take our word for it – read through any of our almost 28,000 positive reviews and be assured of complete shopping satisfaction with Front Row Electronics. With every purchase, FREE ground shipping is included in our world class customer service. We need to make your online shopping experience with us enjoyable and something you would need to do again. That is why we make it our mission to are seeking for out the most well liked, cutting edge products for your entertainment, pro audio and business needs. For the best seats in the house, shop with Front Row Electronics!SHIPPINGSHIPPING We only ship to the Continental U.S., Alaska, Hawaii, U.S. territories, and Puerto Rico. FrontRow proudly ships to our Armed Forces APO/FPO customers. Very large and oversized packages such as PA which are required to ship via freight, see product description page. Sorry, we do not ship to post office (P.O.) Boxes, or internationally. Shipments will not be forwarded from their original destinations. Shipping Times & Fees We ship by FedEx or USPS. We on a regular basis ship the same business day if the order is received before 3:00 P.M. EST. No orders are processed or shipped on Saturdays or Sundays. Two day shipment service usually excludes Saturdays, Sundays, and holidays. Ground service delivery days are Tuesday-Saturday for home delivery, Monday-Friday for commercial addresses. See Map for Ground Service Delivery Times. In the event your shipment is delayed by adverse weather, we apologize and thank you for your patience, but please note that shipping charges, if any, are non-refundable. We aren’t responsible for disruptions within the shipping companies' transportation networks. In-Store Pickup Live in the NY Metropolitan Area and need your order today – our store is open Monday to Friday 10-7 and Saturday to Sunday 10-5 Please call to arrange pick-up WARRANTYWARRANTY We offer a 45 Day return on most new items (60 days for Bose) – please see returns for detailed information We are Authorized Dealers of all brands we sell Every item comes with a full manufacturer warranty (unless another way stated) When you purchase an item from Front Row Electronics, you're covered by our 30 Day Satisfaction Guarantee. If an item arrives to you with a factory defect that is ordinary, report that defect within 30 days of your purchase date and we will be able to arrange to replace it without charge to you…we will be able to cover both return shipping and replacement shipping to you.RETURNSRETURNS We want you to be completely happy with your purchase from Front Row Electronics. If you aren’t satisfied with any product, you may return it for a refund of the purchase price within 45 days (60 for Bose). If your purchase was eligible for Free Shipping, the shipping cost may also be deducted from your credit or refund. Returns will have to be in the complete and original packaging with all accessories and complete documentation (Owner's Manual, warranty card, quick start guides, and the like.), show no signs of wear or use, and include a Return Authorization number or be subject to a restocking fee. Defective Product Received: In the unlikely event you receive a product that appears defective, please contact us via eBay messages. If, all through the first 30 days after you receive the product, we resolve that it is defective, we will be able to arrange, at our expense, for a pick up of the product and a replacement of the product. Service for products after 45 days of receipt (60 for Bose) — Please contact the manufacturer directly to locate an authorized service center. Unopened Merchandise may be returned within 45 days of receipt for credit less our initial shipping cost (even supposing the product was shipped under a free shipping promotion.) An RMA will have to be obtained (see Important Policies/Procedures for All Returns below.) Customer is responsible for costs of shipping back to us. It will have to be sent insured and by a traceable means (e.g., UPS) Sorry, we cannot accept COD or freight collect shipments. Opened Merchandise may be returned within 30 days of receipt for credit less: a 15% restocking fee aside from where prohibited by law and our initial shipping cost (even supposing item was shipped under a free shipping promotion.) An RMA will have to be obtained (see Important Policies/Procedures for All Returns below.) Customer is responsible for costs of shipping back to us. It will have to be sent insured and by a traceable means (e.g., UPS.) Sorry, we cannot accept COD or freight collect shipments. Damaged/Lost Shipments: If your shipment (i.e., outer box) arrives damaged, you will have to note the damage on the carrier's delivery record in accordance with the carrier's policy. Save the merchandise in the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and pick up of damaged merchandise. Important Procedures/Policies For All Returns IMPORTANT PROCEDURES: Please open an RMA request (returned merchandise authorization). Please write the RA number on the shipping label and NOT on the product box itself Items will have to be returned in the condition they were received, including all accessories, documentation and packaging materials If your package was originally shipped double-boxed, please return the unit(s) double-boxed When repacking the product box, avoid the use of duct tape or other adhesives that can leave a residue Please use a shipping method that is trackable, such as FedEx or UPS Keep in mind that if your order was shipped for free under our free shipping promo, the price of outbound shipping will be deducted from your return credit We recommend that you insure your package when shipping back to us. Now and again things get damaged en route, and if that happens, we want you to be covered FEEDBACKFEEDBACK We Strive for every purchase to be five-star rated one. Please let us know how we will be able to make yours a five-star rated one too! Our goal is to make every customer 100% satisfied with their order. When you receive your order take a minute to leave us positive feedback at eBay. Please do not simply leave a neutral/negative feedback if you had an issue with an item. If you aren’t satisfied, please let us know before leaving feedback. Please send us a message through eBay and let us know how we will be able to earn your satisfaction! Please know that your positive feedback and 5 star rating on eBay are extremely important to us. The five-star rating system that eBay instituted is also important to the continued success of our business. Again, we ask that you do not just leave a negative/neutral feedback but contact us via eBay Messages. When we receive positive feedback from you we will be able to automatically leave positive feedback for you. 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